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Comments

Comment cards are on of our best tools for rewarding excellent performance by our staff and also to pinpoint problem areas that we need to improve upon. The questions below relate to specific goals and standards that we have set for us to reach our goal which is to "BE THE BEST FAMILY RESTAURANT IN THE SOUTHEAST". Your completion of this card will allow us to monitor our progress so we encourage you to answer the following questions honestly! Thanks so much for your thoughts. You may also email the Wade's Corporate Office.

Comments
  1. These comments refer to my visit on:
  2. Date
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  3. Time
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  4. Required Information (*)
  5. Name(*)
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  6. Email(*)
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  7. I wish to receive periodic emails from Wade's about upcoming events and promotions.
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  8. Optional Information
  9. Address
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  10. City
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  11. State
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  12. Zip
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  13. Phone
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  14. Please Select Your Dining Experience
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  15. Who was your server?
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  16. Was the wait before you were seated acceptable?
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  17. Were you greeted in a friendly manner by the host/hostess at the restaurant?
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  18. Was the dining room clean?
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  19. Did you find the restroom neat and clean?
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  20. Did your server greet you in a timely manner once you were seated?
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  21. Was your server friendly?
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  22. Was your server knowledgeable and helpful?
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  23. Was your order taken in a timely manner?
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  24. Did you receive your food in a timely manner?
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  25. Did you receive everything the way you ordered it?
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  26. Was your server attentive during your meal?
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  27. Were you offered dessert after your meal?
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  28. Did you receive your check without asking for it?
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  29. Were you greeted in a friendly manner by the server at the beginning of the buffet line?
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  30. Was the serving line clean?
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  31. Did the food look appetizing on the line?
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  32. Was there a good selection of food items available?
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  33. Was the cashier friendly?
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  34. Was your table/seat clean when you were seated?
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  35. Was the appearance of our staff neat and clean?
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  36. Was your waitperson friendly?
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  37. Was your waitperson attentive during your meal?
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  38. Did you find the cooking instructions accurate and easy to follow?
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  39. Was the packaging of the product satisfactory?
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  40. Were you pleased with the appearance of the product after it was cooked?
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  41. Did you find the number of servings on the label accurate?
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  42. Was our staff knowledgeable about our frozen food products?
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  43. Will you purchase our frozen food products again?
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  44. Was your call answered promptly when you called the restaurant?
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  45. If you were placed on hold when calling to order, was the time you were on hold acceptable?
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  46. Was your telephone server courteous and helpful?
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  47. Were you greeted in a timely and friendly manner when you arrived at the take-out area?
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  48. Did you find the time you waited for your order acceptable?
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  49. Was your server at the restaurant courteous and helpful?
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  50. Did our staff seem to be focused on serving our customers efficiently?
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  51. Were you addressed by your name at any point during your visit?
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  52. When you got home, was your order accurate?
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  53. Was your food good?
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  54. Did someone thank you for visiting Wade's?
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  55. List any other frozen products that you would like to see us offer:
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  56. Additional comments on how we can better serve you:
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  57. Verfication
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  58.